Legal and policies

Using the CAT360 platform

These apply if your organisation subscribes to CAT360. The Master SaaS Agreement is the contract; the policies below are incorporated into it and form part of it.

• Master Software as a Service Agreement PDF

  The subscription terms for CAT360, covering rights of use, authorised users, fees, warranties, intellectual property, liability, renewal and termination.

• CAT360 Privacy Policy PDF

  How we handle personal data of people who use the platform: what account and usage data we hold, why, how long for, and how to exercise your rights.

• CAT360 Data Protection Policy PDF

  Our processor terms. Sets out the controller and processor roles, our obligations for data you put into CAT360, sub-processors, breach notification, retention and international transfers.

• CAT360 Acceptable Use Policy PDF

  What the platform may and may not be used for, and the responsibilities of each authorised user.

• CAT360 Information Security Policy PDF

  The governance framework and technical controls protecting the platform and the data in it.

This website

These apply to anyone visiting cat360.io, whether or not you are a customer.

• Website Privacy Notice Web

  What we collect when you visit or get in touch, why, who else is involved, how long we keep it, and how to stop us.

• Cookie Policy Web

  Every cookie this site can set, listed by name, provider, purpose and duration. Nothing optional runs until you opt in.

Reselling CAT360

For authorised resellers and partners.

• Standard Reseller Terms and Conditions Web

  Terms for appointed resellers of the CAT360 platform, incorporated into each reseller proposal.

Barbourne Brook, company-wide

CAT360 is built and operated by Barbourne Brook Limited. These cover the company and its consultancy work rather than the platform.

• Privacy Notice and Data Protection Policy, Consultancy PDF

  How we handle personal data in our customs consultancy work, including data supplied to us by clients and obtained from HMRC on their behalf.

• Terms and Conditions for the Supply of Consultancy Services PDF

  Version 2, effective 1 February 2026. The contract for our advisory and reclaim work, as distinct from the CAT360 subscription.

• Anti-Bribery Policy PDF

  Our position on bribery and corruption, and the standards we expect of anyone acting on our behalf.

• Modern Slavery and Human Trafficking Statement PDF

  Our approach to modern slavery risk across our operations and the third parties we engage.